H10 Hotels
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Staff don't care about your concerns. Be prepared to be disappointed
@OceanRiveriaParadise Staff are arrogant. Guest services are disappointing. We were told ALL rooms have water leaking issue from the shower to the toilet room. Pull out bed broken in room and was not fixed (staff claim it's not broken but the screw is obviously gone)... food was very mediocre ABSOLUTELY NOT a 5 stars resort! And there isn't even an actual beach!!!!