Reiss
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Still waiting for £500 Refund 4 weeks later - disastrous customer service
Returned 3 dresses with proof of returns label via Evri parcel shop - still awaiting refund of over £500. This has caused PTSD and will be consulting legal advice based on this disaster I've spoken to live chat and the customer service whom have been awful and promised multiple manager callbacks to deal with the case which has not happened. The lack of support towards helping the case is surprising as I just want my refund and to recover from my mental health strain from Reiss, shocked by this behaviour.