maje
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Catastrophic experience
Catastrophic experience. Ordered 2 dresses for my wife. One arrives with security tag attached. OK, contact company? Well... no phone number. I send in the form - 3 times, error. Email? No response. Finally find a UK number (I live in Switzerland); they promise to take back the dress. I send it, prepaid label; 3 months later, no refund. Registered letter to headquarter in Paris. No reply. Company unresponsive, no replies, and when I get one it is "what is this regarding?". Buyer BEWARE - The only thing they are good at is taking your money. So far, 410 CHF down the drain with months of time wasted and c*** for nothing. Oh, I did get a voucher for 10% off the next purchase (no refund for dress returned). NEVER AGAIN.