Amber Electric
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No customer service (no one answers), bill shock
Was referred by CBA (I am a CBA customer) to join them with a special offer. So joined but then got shocked with bill of $140 for just one day use as shown on their app. So trying to cancel within the 10 day cooling off period by reply to their offer email but got an automated message back. I rung them, got an answering machine to leave a message, so left a message for them to call me back. I tried to cancel on the app but it would not let me. I tried to ring my old energy provider but they say I have to wait for Amber to process by cancellation so I could get back to my old energy plan with them. So I may have to join my old energy provider on a new plan that will take place in a few days and in the meantime, I dread what Amber will bill me in the next few days until I join back to my old energy provider. I can't believe CBA would lend their reputation and refer a partner that is so bad to their customer.