Hyatt Hotels
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Mixed rooms for HUMANS and rooms with humans and dogs.
Hello, I did stay three nights at The Hyatt House in Portland Downtown. In general, I was happy for the perfect location, close to downtown, river and public transportation. Staff is friendly, but Martin, gave me an upscale and personalize service. I was surprised to realize that this hotel accepts dogs, of course it is “pet friendly” the problem is that dogs are allowed in any room and in any floor, I found this is very repulsive! Really? Dogs are not humans, they smell bad, their hair is everywhere… PLEASE I wish the High Management would do something concerning this matter. PLEASE do not mixed rooms for HUMANS and rooms with humans and dogs. PLEASE no dot impose us (People who do not want to pay a room, which smell dog, to be around dogs in the hotel, elevator, and rooms)! Instead, I believe Hyatt Corporation has the resources to have certain hotels ONLY for humans with DOGS. For those persons DOGS are more important that their own children and consider them as their family! PLEASE, I hope Hyatt will consider us HUMANS more important that ANIMALS, in this case dogs. Martin did request to housekeeping to clean my room to make disappear the DOG SMELL. I really appreciated his hospitality and high attention to my wellbeing. If the Policy concerning DOGS change, I would return to this hotel and recommended it to family and friends. Finally, I suggest you can talk to the housekeepers who some of them were yelling from one extreme to the other on the floor. This is not very respectful for guess who can be working, relaxing or walking. I thank you for your time. Mónica G López