Mobile Direct
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I ordered a phone
I ordered a phone. It came locked. So at first I didn't like the attitude of the customer service people as they told me it must have been me who set the phone up but after proving it wasn't they were helpful and sorted it and sent me a different phone all in the space of 4 days. This was the time it took for me to send a phone back also. So overall after the disagreement at first it worked out eventually.