Optima Legal
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1star is too generous
This "company" has been dealing with my re-mortgage for nearly 7 months now, which means my mortgage offer has expired and so has our redemption statement. My fixed term mortgage expired weeks ago and so far it seems like its going to be at least another 2 months before my re-mortgage will be completed, however I completely doubt it'll be done that quick knowing them. They've now cost me thousands, and will likely cost me more as they're taking so long to do this. There is no phone number to contact someone directly, you have to use the portal to ask them to contact you....which they don't always. On the most recent call I had with them I had to tell them what they should do next because what they said was incorrect. Beyond frustrated and mad with this company. Avoid like the plague.