hmv Ireland
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Eventually heard from them!!
Hi all on here, I also have had a bad experience with hmv ireland having placed an order on the 31st of October; but today I got an email from them today saying "We been a little caught out by volume of messages, however we have a new 'phone service on the way from Friday, new members of staff being trained, and a Livechat option being added to the site, very soon." This was after pestering them since November and then contacting hmv uk who told me they have absolutely nothing to do with hmv ireland but did pass my issue onto a contact in Ireland and me contacting the CCPC. I have been given a refund which should appear within a few days and they said my order had "obviously gone missing in the post"- but surely that is not what is happening to all these people who are complaining about the exact same thing, we must have a very dishonest Postal system then. Don't know if this gives encouragement to anyone but it turns out there is someone on the other end we just can't contact them.