Billy J Boutique
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Hope they don’t send you faulty merchandise as it will be a major pain to get reimbursed
This company sent me out a stained dress which I purchased during the mid year sale. I ask for an exchange for a non-stained dress and of course they don’t do exchanges. So they make me purchase the dress again but it is now back to its original price approximately $30 higher and after I argue with them they agree to refund the difference between the sale price and the standard price but act like they are doing me a favour by doing this (Babes you sent me faulty merchandise it’s literally the least you can do). Anyway after informing them I will need a refund for the stained dress not store credit as this is my right under Australian consumer law, they issue me store credit. Now about two months later I am still righting with them to process the refund. Initially they issued store credit dispute my right toy and refund and me stating that I would need a refund. Now they have supposedly cancelled the store credit but still not refund. This has been a major pain and has caused me significant stress.