Maria Elena Carevic

May 23, 2025

Timebucks customer service doesn't exist

I use timebucks for about 4 month, they make payments on time except when they delay them no reason for about 3-4 hours. The support team / Timebucks customer service doesn't exist, nobody answers the tickets requests, it's very frustrating because you lose money that they haven't credited in your wallet then sometimes you can not reach the minimun to get paid just because they won't respond as customer service. Don't waste your time in support tickets nobody in timebucks will help you. Surveys don't pay enough, sometimes you have to answer long surveys for cents, I can deal with that but you can get disqualified many times before you can get one paid. The Surveys customer service is very good, respond very quickly. The Advertisers tasks are fine, but there are many abusive advertisers who rejected tasks, get the clicks on their videos or websites, get the tasks right done and then don't want to pay. Again, timebucks customer service doesn't exist, never respond the disputes and you waste time and money. If you want to deal with that stuff, it's ok but sometimes you get tired. I think this company is not fraud but since customer service doesn't respond any real requests I tend to think it is just a company that makes easy money at the expense of people's needs.