Sixt
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SCAMERS AVOID BY ALL COST
I booked a car through discovercars.com in Sardinia when I arrived at the desk the clerk said that the car I rented was not available anymore and the only available car was in a premium category which was ~600 euros compared to what I paid originally 180 euros. I understood straight away this was some sort of a scam I wasnt obviously going to pay this amount so I went to their website and made a new booking and cars were available in every single category including the one I booked originally, so when I showed the clerk the search outcome on their website, he then said that I arrived late to my original booking time and he pulled the T&C's and showed me in a highlight that the company has the right to cancel the booking with no refund if renter arrived later than 60min of original booking time which was the case for me, bare in mind that I have already paid for the car in full including insurance. I never ever arrived on time for any car rental booking same for hotels etc. I already paid in full for the car. This is mafia-style theft and robbery how can you cancel the booking for being late? are they punishing people for being late with no refunds? I am genuinely disappointed by all this I can't believe this is happening in a European country I chased both companies for a refund and they both said the same thing I arrived late(what a joke) at the end of it I had no car no refund just paid 180 euro for Sixt to take the pi.. out of me.