H Mart
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Long Island City HMart Treat Customers Like Thiefs
I used to shop at the Long Island City, Queens Hmart. Overall, the experience was ok till now. I went to the store with my shopping cart, but I did not purchase anything. On my way out of the store, I walked passed the customer service representative and she asked if I had checked out. I informed the personnel that I had not purchased anything and hence had no need to check out. The lady quickly jumped out of her register and demanded to search my shopping cart. My shopping cart had things from BJ's, which I purchased before walking over to HMart. The lady took my BJ's receipt and counted how many items were in my shopping cart. She returned the receipt and said "THANK YOU FOR SUPPORTING HMART," with no apology, or explanation as to why she searched my shopping cart. She made me feel like I was a thief. The personnel made me feel really disrespected and humiliated. There is no law requiring shoppers to buy anything when shopping at HMart. Because I carry my shopping cart and don't buy anything, you treat me as if I'm a thief. You should be ashamed!