Aegean Airlines
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Limited visibility of Aegean Pass status
I hold an Aegean Pass (a bunch of pre-purchased flights that you can redeem later on). Finding the location for the Aegean Pass is not that straight forward, either on the app on on their web site. But, once you reach it, I cannot see either the expiration or purchase date. I reached the called centre and -like in other cases- they don't pay attention to my request since they guide me to the point where I already was. After repeating twice what I´m trying to find I just get a "that's how it is", no attempt to get this gap of information as input for improvement. I would like to buy more Aegean Passes to other destinations, but to do that I should have better visibility of remaining flights, purchase and expiration dates, etc. The latest changes in Aegean's app and web seem to have been made with poor design.