Available Car
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Staff very friendly and helpful but not…
Staff very friendly and helpful but not always very knowledgeable, probably due to the large variety of vehicles available. The interest rates are on the high side. Extras are sometimes not available at point of hand over ( car mats and boot protectors in my case, still waiting for them nearly a week after hand over). You never get to see the same member if staff twice, and everything is very much a conveyor belt system. The Castle Donington branch continually has loud irritating music played which causes great distraction particularly if you have hearing difficulties. You never seem to get a handbook with the cars. There is always, without exception, a hard sell for paintwork and interior protection products etc which are obviously highly beneficial financially to the company. Having said all this I have bought cars from Available Car on three or four occasions due mainly to the wide choice of vehicles on sale.