BLS International Services Ltd.
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3.5hrs wait. Getting worse after 4 visits
Appointment was at 9am didn't finish till 1230pm, 3.5hrs. System down. Poor communication from staff. Rude staff. Quickly directed to the complaints email than resolving issues. Staff feel like its an attack and defence interaction once questioned. No air-conditioning in the general reception area with poor seats. 4th visa acquired from this centre but the experience gets worse every time I visit. Feels like organised chaos after getting your appointment coupon as processing there after isn't based on the queue. There's alot of improvements required at this centre.