Amber Electric
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Positive Amber experience
I have been a customer of Amber for just over a year and the experience has generally been positive. I have a reasonably large solar system with a battery and like the control that Amber gives me over charging my battery and exporting energy to the grid when feed-in tariffs are high. I also like the access to wholesale energy prices and being able to make my own decisions on whether to export to/import from the grid, rather than this being controlled by energy retailers. However you have to actively monitor your usage against energy prices, which I enjoy doing. It’s not set and forget! I initially had a few problems integrating my solar hardware with Amber and found their response times to my queries were very slow, but this has improved substantially over recent months and their response times now are good. Since I have got the hardware integration problems sorted out I find I am making good money from SmartShift optimising my energy exports to make use of supply tariff peaks, which seem to be becoming more frequent. At the moment my energy export income is limited more by Endeavour Energy’s export limit of 5kW than by Amber. I have tried Amber4EVs to charge my Tesla but haven’t found it particular useful at this stage as it seems to be geared up for optimising charging from the grid, whereas I charge almost exclusively from solar. Overall my energy bills have gone from $500-$800 per quarter to being substantially positive except for one slightly negative in winter with low solar. And that includes charging an EV which I didn’t previously have. Would recommend to anyone who’s prepared to spend a little time regularly monitoring their system.