Henrys Watches
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This is the reply I received on 12 Aug…
This is the reply I received on 12 Aug 2025 They have emailed twice. I have emailed them asking for a 'replacement' given that Henry suggested it as an option. They have made no attempt to resolve this issue. I will repost if they do. Reply from Henrys Watches 12 Aug 2025 Hi Mr. Mitchell, I’m truly sorry to hear about the trouble you’ve experienced with your watch. At Henry’s Watches, we take pride in providing timepieces that are not only beautiful but also dependable, and it’s disappointing to learn that yours hasn’t met those standards. Please know that we stand behind every watch we sell, and I’d like to make this right for you. If you could reach out to us directly at info my team and I will personally assist you in arranging a repair, replacement, or another solution that works best for you. Thank you for bringing this to my attention—I truly value your feedback and the opportunity to resolve this matter. Warm regards, Henry