TopCar
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Terrible and awful
We picked a car at Teneriffa South airport. As soon as we got to the highway, the car started to give a loud signal with no warning lights. The signal appeared repeatedly. Eventually, we realized that the engine had overheated, and we pulled over to the side of the road. It turned out that there was no cap on the engine’s expansion tank and apparently no fluids either. We tried to contact Top Car—unsuccessfully! The company has one phone number that alerts but doesn’t answer. After a while, the call is directed to voicemail, which promises to get back to you if you leave a message. Now a full day has passed, and no one has contacted us! The contact form on the website says, ‘Oops! Something went wrong. Are you a robot?’ We eventually managed to send a message through that, but we haven’t heard anything back from the company! NEVER AGAIN THIS COMPANY’S CAR FOR US!