Halfords Retail
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Absolutely appalling customer care
Absolutely appalling behaviour from halfords. Purchased a carrera bike for sons birthday. It came with a broken peddle bar so I took it to my nearest halfords and they said they could fix it but I'd have to pay. Long story short I agreed to pay as this is my sons birthday present and I need it sorting. They had the bike for 1 week and then emailed me saying it had been cancelled. That was two days ago iv been ringing them ever since and they don't answer the phone. My son has no bike and no idea when his bike can be fixed. This is extremely unprofessional customer care