Sears Home Services
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Refrigerator Service
Ben did an outstanding job today, he fixed everything that needed to fixed and beyond. The last service technician had taken off the back panel on the refrigerator without telling me, I had no idea it was even off. Ben found that it was off and replaced the screws and put I back where it belonged. I'm very satisfied with Ben's work. I'm very unsatisfied with the last service man and customer service offered over this past month, and non communication that I've not received from your company. The fact that I've had to call multiple time to find out why my repair was taking so long is absolutely ridiculous and unsatisfactory. I hope that this review will help with future service calls and I will not need to deal with these issues again. I've always gotten extended warranties, but after this I'm wondering if I even want to extend my warranty this time.