Webbox Pet Food
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100% refund guarantee is nonsense
My cat didn’t eat it, so I requested a refund as they state clearly “100% satisfaction guarantee”. Customer service asked me to do a list of things for a refund, (like photos of receipt & the box) which I just about managed. But now they’ve asked me to do another long list of things, including writing a hand written letter longer than 15 words & returning the box of cat food. It’d cost more to send the cat food to them than the refund. So the 100% refund guarantee is utter nonsense & obviously they’re making it as hard & pointless as possible to make it happen. Thanks for nowt Webbox. 👌🏻