TopCar
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Worst Nightmare with TopCar
I am writing to express my extreme dissatisfaction with TopCar company. My rental experience, from start to finish, was nothing short of a nightmare, and I feel compelled to bring these issues to public attention in the hope of preventing similar experiences to you. I have booked car for 4 days at Fuerteventura airport, First and foremost, Topcar gave me a smaller car even though I paid more for a bigger one. The vehicle that I reserved is is not given to me. Secondly, to make matters worse, upon returning the rental car, I was subjected to additional cleaning charges £35, These charges were unjustified and appeared to be an attempt to exploit customers for additional profit. Furthermore, the customer service I received was abysmal. The staff at the rental location were unhelpful and dismissive, showing a blatant disregard for customer satisfaction. Overall, my experience with Topcar was by far the worst I have ever encountered.