Fantastic Services
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Thorough cleaner but needs more care with belongings and hygiene
She is a very thorough cleaner and does a genuinely good job with the actual cleaning — surfaces are spotless and she puts in proper effort. However, there are a few areas that made the experience difficult for us. She tends to move things around and doesn’t put them back in their original place, which often leaves us searching afterwards. Personal items like jewellery have been grouped together and placed elsewhere without letting us know, which causes unnecessary stress. Another concern is around hygiene practices. She uses new sponges each time but mixes them with our regular ones, which makes it unclear which have been used for which purpose (e.g. kitchen vs bathroom). On one occasion, cleaning products were left on our bed, which unfortunately meant we had to change the sheets. Overall, her cleaning is very good, but I wish there was more care taken with handling our belongings and with hygiene practices, as this would make her service truly excellent.