Galaxy Training Australia
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You've Got This ENJOY 😀
Easy to watch in depth videos, with repeat options to watch again I found very useful as part of the repeat learning process. It was great to hear and see body language,as in the right and wrong way to handle various situations, and various customers and case scenarios. It was comforting to know in the back of my mind that if I happened to have any questions during my training courses, that I could either text, call or email Galaxy Training for any assistance. Suggestion if I may. The 30 second voice recording section of the training, would be great if it could be up to 1 minute, allowing for a more comfortable flow of response, given the different case scenarios, with some needed more in-depth response and information, such as the self-exclusion process, or dealing with an angry customer who could potentially harm themselves or other patrons. Thank you and all the best :)