Simple Online Pharmacy | Online Doctor
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my medicine arrived twelve day later and the medication package was open!
Subject: Urgent: Issue with Delivery of My Mounjaro Pen Dear Simple Pharmacy Team, I am writing to raise a concern regarding the delivery of my recent prescription for Mounjaro. Today, I received my parcel, but unfortunately it had been left unattended at my front door without anyone knocking or notifying me. Upon collecting it, I noticed that: The parcel had no ice pack or temperature control in place, despite this being a medication that requires refrigeration. The box was open when I found it. I am very concerned about the safety, storage conditions, and integrity of this medication. Given that Mounjaro must be stored under specific conditions, I am worried that this pen may no longer be safe to use. Please advise me urgently on: 1. What steps will be taken to ensure this does not happen again. 2. How this situation can be resolved, including replacement of the medication. Thank you for your prompt attention to this matter. I look forward to your urgent response. my email sent yesterday and I don't get any response, amazing! Kind regards.