TopCar
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Terrible company - no car available
Terrible company. Booked 7-seater car for Tenerife South airport in March 2024 for travel in mid July. Night before travel received an email saying car not available but that they would try to provide two unspecified smaller cars instead. Not great as prefer one person driving and one doing directions while keeping an eye on the children. Arrived at Tenerife South at about 9:30 p.m. next day only to be told that no cars were available at all. Totally unapologetic and disinterested Topcar representative called Cecilia had no solutions other than to suggest that we got a taxi at our own expense to our accommodation based about 50.minutes away on North side of island. She couldn't have been less interested and no apology offered. She suggested we got another taxi back the next day to check whether any cars might be available then but couldn't promise anything. Overall, a completely awful company. Will never book with them again. The worst car hire experience ever Highly recommend Hertz, based adjacent to Topcar, who were able to provide a car on the spot at a very reasonable price.