Aegean Airlines
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Very bad experience. Not again.
I will never travel again with Aegean airlines. (Family with two children, 16 and 14) There was a delay, so we had to wait. Although we were first in the queue, they decided to let us board from another point , so we ended up last! I was asked to put my suitcase on the scale, it was almost 10 Kg and I went to a lady, who was extremely rude. She did us a favour not to charge for the four suitcases, but for two ( £51×2)!!!!!! We were sure that we had already paid for 2 items on board each and we were trying to find out flight details. That woman was yelling that we don't have time and threated us not to let us board!!!!!!!!!!!! We paid and tried to take our suitcases with us. She took mine from my hand yelling that we cannot take them with us. I didn't like that at all, because we do have bad experience with broken luggage or stolen items... She told us that she will close the gate leaving us in the airport, so we gave up trying. The male employee started to talk to my kid, making fun of the team he loves.(My son was wearing a Liverpool jersey). He was old enough to keep his attitude to a professional level, but he crossed the line!! While on board the cabin crew was offering again and again wine and beer to 5 gentlemen, so after a while they were quite noisy. Is this Greek hospitality? Does Aegean airlines cabin crew have to give away so much alcohol? I am really angry and disappointed about Aegean airlines. Thank God we do have other travelling options.