Sears Home Services
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Sears has the absolute worst customer…
Sears has the absolute worst customer service. I'm trying to get my oven and microwave repairs. Two appointment times they've showed up, seven appointments they've never showed up and not even a cancellation notice until after 5pm. Luckily, I work from home, so I'm here regardless. Most customers don't have that luxury and have to take off work. Then, when Sears doesn't show up that customer just lost eight hours of leave from work, because Sears gives you a window of 8am-5pm. If I hadn't already paid for the service call I would find someone else. When you call customer service, it's in another country. They have so much background noise, so it's difficult to understand them but they say the noise is on your end. Once this repair is complete, I will NEVER use the again.