Aegean Airlines
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Not Recommended – A Dehumanizing Experience
Not Recommended – A Dehumanizing Experience This airline's treatment of passengers is not only unprofessional but also inhumane. We were forced to wait in the Athens airport for over 24 hours, including 2 hours just to receive a new boarding pass, with our two young children (both under 5 years old) in tow. This all happened in the middle of the night, at 1:00 AM. Despite the distressing circumstances, Aegean Airlines refused us access to their lounge because we weren't business class members. To add insult to injury, they provided us with meal coupons that turned out to be invalid. Their so-called "customer service" involved directing us to send an email, only to respond by telling us to call them instead—an endless loop of frustration with no actual assistance. This airline's behavior is against basic human decency. Smaller airlines are far more considerate and helpful. I strongly advise against flying with Aegean Airlines.