Keri Patterson Wildsmith

Jan 7, 2025

I only managed to get two months worth…

I only managed to get two months worth of prescriptions of an antidepressant they prescribed me before I cancelled and deleted my account. Both months they shipped out quickly, but both months my prescription was held up at the post office for 7-14 days. The first month Redbox sent an emergency prescription (7days worth) to my pharmacy. The next month they denied my emergency refill because they'd sent one in last month. Look, they can't control the postal service but they can absolutely control denying an emergency prescription of something they prescribed and know it could be detrimental to my mental health to be without. There was absolutely no reasonable reason to not send in a prescription to hold me over until the post office finally delivered. This let's me know that patient care is not their first priority. Money is.