H10 Hotels
Read all reviews for H10 Hotels →
Do not waste your money, worst holiday ever
We went to the ocean blue and sands Punta Cana, the service was terrible, 2 weeks over Xmas Food- unless you want to que for 1hr plus to eat in any restaurant but the main buffet then it’s the main buffet. Main buffet repetitive food and never more than warm Unless you que to be at the door of other restaurants as they open and still a hour wait, although they claim there is no booking system there seemed to be some back handed tipping going on. H10- the sales people wait for you every morning before and after breakfast to drag you in for a presentation to sell theory premium club. 3hrs later, it’s a total scam! Initially offered us the package for 5k deposit and $300 per month for 5 years we said not interested and the price went down to 2k and $100 per month. But fortunately we saw through the scam and left, there in after when seen by the sales team they was rude and totally blanked us. Balcony door in room had previously been broken into forced open so no longer locked, reported this day 1 of 14, 2 weeks later still not even looked at. Key cards worked occasionally and was often locked out of our room, went back to reception every day to resolve but never was, luckily the broken balcony door was out only way to get into our own apartment. Alcohol- unless you drink from 8am- 7pm constant you might get tipsy; the alcohol drinks are weak to say the least and not good. Take your own if you fancy a decent drink otherwise drink fruit juice. Overall our 2 week holiday in Dominican Republic over Xmas was terrible. The service was the worst we have encountered and would rate this no more than 2 star and that’s being generous. Unless you tipped big and often you did not receive a great service, which is wrong when you’ve already paid 10k plus for apparently a 4 star location.