Freebird Airlines
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Freebird manager was a racist!
incident of discrimination that I experienced while checking in for my flight with freebird! During the check-in process, I observed that the manager on duty exhibited biased behavior towards my group, which consisted of brown skin, While the carry-on luggage of white passengers was not checked, my group’s luggage was weighed and scrutinised extensively. This occurred despite our bags being within the airline’s allowed limits. The manager falsely informed us that the other passengers would have their luggage checked at the gate, which did not happen. It was distressing to witness such clear discrimination based on our appearance, and it left us feeling undervalued and mistreated. I appreciate the professionalism of your air hostesses during the flight, but this experience at check-in was deeply unsettling. I urge freebird to investigate this incident and take necessary steps to ensure that all passengers are treated equally and respectfully, regardless of their race or background.