Halfords Retail
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The worst customer service.
The worst customer service. All I want to do is phone a branch and ask if something is in stock. After 10 minutes chatting to the worst Virtual assistant imaginable you speak to an online agent who directs you eventually to the phone number. When you call, it immediately says were too busy to care. Directs you through a further web of key presses and then says piss off back to the website and hangs up on you. The website btw is a steaming pile of manure that doesn't understand paint codes. You can't just look at a chart like in store, you rely on it's dumb look up which tells you your reg doesn't exist at the same time as saying it does. Then Suggests some wrong paint colours. Are you kidding me Halfords. You keep this up and you deserve to go out of business. Shame though as the staff in store are always helpful. I pity them when your companies business plan runs itself into the ground. Also... Why create your own codes for paint that mean nothing to anyone. Are you intentionally trying to piss everyone off? Paint codes already have codes. They're calles paint codes. What the actual F are you playing at? You lost a customer today. I hope more will follow and your business goes down the toilet. Treat customers like crap and that's what you get.