Optima Legal
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Appalling representation by Optima Legal
These positive reviews to Optima must be falsified. Optima Legal are representing us on a re-mortgage, instructed by Halifax, with little choice in the matter. Optima are utterly useless. They do not respond to emails, when you call, they fob you off and say it can take x number of days for an answer. A simple re-mortgage with them is taking months. When you call, it sounds like the representative is reading from a script, they don't answer your questions, and they make false promises about call backs. They really just seem to be utterly clueless about what is going on in their cases. I am gobsmacked. I would be totally surprised if any of the "lawyers" have been educated to the level they need to be at to represent the people. So frustrating to deal with.