Cargoboard GmbH & Co. KG
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AVOID AT ALL COST (B2B)
If I could give negative stars, I would. We decided to work with this company after seeing several positive reviews—big mistake. Our actual experience has been a complete disaster. We’ve shipped a total of 3 shipments with them. The 1st shipment went fine. The 2nd shipment? Delayed by 2 weeks and came with a hidden fee of €500 charged by their delivery partner—on top of the €300 shipping cost we had already paid. We reached out for support regarding both the delay and the inexplicable extra charge. Their response? “We’ve forwarded your case to the relevant team.” That was 2 months ago. We’ve followed up countless times, and still, no response. While trying to sort out the 2nd shipment, the 3rd shipment began—and things went further downhill. There was a significant delay with pick-up. After 5 days past the scheduled date, no one showed up. Again, we contacted support through every channel. Same response: “We’ve forwarded to the relevant team,” or “It will be picked up today.” All false promises. No action. No accountability. We are a business, and working with them has caused us 1-star reviews, angry customers, and lost money. If you're a business looking for a reliable logistics partner—run in the opposite direction. This was by far the worst experience we've ever had with a logistics company. Zero responsibility, zero results. Trust the 1-star reviews you see here. We ignored them and learned the hard way. Avoid at all costs.