Livia Boutique
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AVOID AVOID AVOID!
AVOID AVOID AVOID!! The 5 star reviews are fake - don’t believe them! Firstly, the dress arrived late, the ‘tracking feature’ didn’t work & customer services were impossible to get hold of/update me. The dress was poorly made & not as pictured. The first email I sent bounced back, but I persisted & send another. When emailed to ask to return the dress, they offered to send a replacement & I had to pay £7 for shipping. I insisted I didn’t want the dress (or a replacement!) & wanted a refund & they offered me a 10% refund & to keep the dress as they said shipping would be very expensive. When I challenged this further, they offered a refund of £11 & told me to keep the dress or gift to a friend!? All the emails are computer generated and very hard to get through to! Absolutely awful, do not use & warn friends!