gwen

Sep 4, 2025

I received a cheque from another bank

I received a cheque, a rare happening from a bank.I did not have a paying in slip to said cheque into my bank. I was given an envelope by a Lloyds Representative at a community hub and asked to call my branch to order some paying in slips. Then i can take it to the local post office. All our banks with 7 -8 miles have been closed. So we need to use the post office. So i called my bank. I explained I am sight impaired and choose not to have Apps on my phone. I was told someone who signs could help me set up an app. I explained that I think the person would be signing to a deaf person... because i can hear but not see so well. I was forwarded to another person. Who said the post office should have slips. I responded your agent at the Community Hub gave me an envelope but she did not have paying in slips not did the post office and advised me to ring my branch. He said he would see what he could do and after a good while he took my address and then said i should get a slip in 5 -7 days. Wow. A phone call to the bank in 1974 for a similar request took less than 3 minutes.