FlixBus
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Worst company ever
Worst company ever. Avoid traveling with them. EDIT: They flagged my review as "not relevant experience," so I'm sharing my full story here. The bus was more than an hour late and arrived at the wrong platform. About 12 of us were waiting at the correct platform, repeatedly asking incoming FlixBus drivers where we should wait. All FlixBus buses that day were experiencing significant delays. The bus we were waiting for ended up arriving at a different platform one meant for a bus going to Vienna not Budapest. The driver didn't even bother to call out for passengers, despite clearly being short at least 12 people. As a result, we all missed the bus and had to buy new tickets for another FlixBus, which was also over 90 minutes late. The customer support representative was extremely rude and basically told us that unless the delay exceeds 120 minutes, they don't care.