Reiss
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Unprofessional and the Racism
Subject: Formal Complaint Regarding Incident on November 5th Dear REISS Management, I hope this message finds you well. I am writing to express my deep disappointment and concern about an unfortunate incident that occurred at your Reading branch on Sunday, November 5th. Upon visiting the store, I experienced unacceptable treatment from one of your staff members MINA solely based on my race. This incident has left me feeling disheartened and compelled to bring it to your attention. I promptly reported the incident to the floor manager, Petra, detailing the discriminatory behavior I encountered. While I appreciate her attention to the matter, I believe it is crucial for the company as a whole to be aware of such incidents and take appropriate action. Racism has no place in any establishment, and I trust that REISS values diversity, inclusion, and equal treatment for all customers. I kindly request a thorough investigation into this matter and appropriate measures taken to ensure such incidents are prevented in the future. Thank you for your prompt attention to this serious matter. Sincerely, Doris Robinson