Soulara
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Ignored calls, emails, and Instagram messages
When you call their phone line it goes straight to voice mail every time, email also went unanswered, finally contacted them on Instagram and have gotten 2 generic replies in 6 days both saying to advise them of the issue and the email address of the account which I have now provided 4 times. The food came on the wrong day when no one could collect it and it spoiled. It has now been 2 weeks of trying to simply ask how to get food delivered on the day I chose and not earlier/later. 8am-6pm is a huge window for delivery so amazed they can't get the day right. I have literally never dealt with a company before that just ignores you on every forum but keeps posting to their socials