Sears Home Services
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Sears Home Service- Never Again
I have used Sears Home Service for years and have a had a Master Protection Agmt for 15 years. Unfortunately they dropped service on one of my products and didn’t inform me, yet didn’t reimburse me for that product either. They now want me to renew BOTH products even though they don’t service one of them! NO WAY!!! You can’t even talk to a person now. Everything is automated. When I scheduled my appointment, they lost my call and didn’t record the scheduling. I called the technician who has worked on my products and he said they didn’t have my appointment scheduled. Technicians are great; company not so much! I’m now using a new service. NEVER AGAIN will I use Sears Home Service. After being a Customer for over 30 years I’m DONE!!!