Hyatt Hotels
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On check in polite staff
On check in polite staff Room comfortable Reason for1 stars There staff are so not aware of food allergy’s I am celiac and informed the waitress before ordering who confirmed my dishes where GF My dishes and a guest I was with all our food came in same tray Order the chorizo and straight away new the bread on the plate was not GF Question them and came back a few minutes later and told me It isn’t GF bread we are doing you some more Really never heard of cross contamination No real apology No offer to replace the whole dish Had to ask for this Food allergies are not a joke and if I wasn’t aware as I am and eaten it I would not f been seriously ill Definitely not going back to Hyatt Stratford