Consultiv Utilities
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Appalling in every way possible.
Do not touch this company, absolutely appalling! We are a non profit company that relies on donations and volunteers, therefore we have limited funds. We have taken Consultiv twice to the Ombudsman and have won on both cases. A mis-sold contract and subsequently an incorrect extension applied. We were reimbursed to some degree but unable to cancel. The contract extension was applied incorrectly and the opportunity to reduce our rates was missed for 9 months. Countless emails, phone calls all with empty promises of escalation and resolution, a complete failing in their duty of care to us. Do not ask me to email in again, the Ombudsman said it all. I'm just warning other people to avoid your company.