Steve

Mar 3, 2024

Topcar - is worst car

Topcar, it the worst car service I have come across. They were had a competitive price but when I arrived at aeroporto sur in tenerife they want me to wait 2-3 hours in a queue of over 30 people. I left and got a taxi. I called them to ask when would be a time to collect the car when there was no queue and they said we don’t give that information and not to phone back. When I phoned back later in the evening they refused to say if there was a queue. I emailed the Topcar help service with no reaction 3 times over 24 hours I have picture and video evidence I spoke to a holiday rep and they said Top car have a reputation for long queue- they don’t staff their counter adequately. I wouldn’t use ‘Worst car’ unless you are happy waiting hours.