SwitchboardFREE VoIP Phone Systems
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AVOID!
AVOID!! They make it impossible to close/cancel your account. I've had a number with SF that isn't really used. There is no option to cancel on their website and they don't respond to emails (they send you a ticket number back and that is it). So I cancelled my payments and sure enough they got in contact then. They called an called saying I hadn't given notice. They agreed to cancel the contract when I paid the outstanding amount. I gave them card details for a one off payment and WITHOUT MY PERMISSION OR KNOWLEDGE they saved my card details and have started taking out the regular monthly payment from that card! Despite agreeing to cancel my contract!!! I have called them - and surprise surprise - the person I got through too couldn't deal with 'my situation' and someone would call me back. Just like them cancelling my contract - it's not happened. I've had to instruct my bank to revoke the transaction instead - but no doubt the letters and calls will start again now!! Terrible terrible service. Would never use again!
