MasterClass
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Nightmare to unsubscribe!
Like everyone said it’s a nightmare to unsubscribe. The first time they offered me 50% off for the year and like a fool I accepted. I wasn’t aware it came with auto renewal but of course it did. I send a frantic email explaining I’m not working and asking for a refund since I have not used the app and they respond saying they can’t do anything but what they CAN do is offer 50% off and autonrenew your subscription again hoping you forget to cancel. This is not a sustainable business model. Besides admin, the interface is soo confusing when navigating between videos and within a video. And nothing was actually a deep dive into anything but a surface level presentation.