David

Oct 31, 2025

Shipping, not pre-ordered until I purchased and then pre-ordered

The product is good but your shipping sucks, I ordered it when it wasn't on a pre-order then after the order was through you conveniently said it was on pre-order I had to wait over a month for my merchandise you can say what you want but that is my pet peeve when someone lies about the shipping! UPDATE!!! After talking to customer service everything has been rectified, they listened to my complaint, said that they would talk to the team and come up with something better. This is a great company, with a great product for sure. I hope to do more business in the future.