H10 Hotels
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H10 rubicon palace lanzarote.
Dirty room, cockroaches everyday due to sliding doors not fitted correctly and large gaps underneath. we had previous guests hairs and splashes left in bathroom,hotel room floor was not cleaned for entire stay despite requesting a deep clean due to condition on arrival. fresh bedding was stained and had to get replaced at 10pm after returning late. also dirt on towels. The Italian restaurant on site served undercooked pizza and the dough was soggy. Sun loungers were very dirty and stained despite arriving early season (may) - these will be much worse in height of holiday season, The food hall floors also not cleaned so last nights food all over the floor. This hotel was supposed to be 5* !! I’ve Stayed in better 3*