Simple Online Pharmacy | Online Doctor
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Utterly ridiculous customer service
Utterly ridiculous customer service. Well….i assume there’s customer service but they don’t respond to emails and they’re not available on the phone. I’ve been waiting nearly 2 weeks for my order. It was put on hold initially so I spoke to the pharmacist and all was supposedly good. I then received an email to pay an extra £50.00 as the dose (it was a higher dose but the price difference hadn’t been that great initially) I now needed had risen in price since placing my order. I paid straight away (begrudgingly) and now my order is on hold again. I can’t cancel the order because it’s on hold until I speak to a pharmacist AGAIN. Waited for my call from them earlier and they still haven’t called. It’s beyond frustrating. If I could actually make contact, maybe I’d get some answers but it’s clearly some kind of MENSA test to get in contact with anyone and I’ve clearly failed the test. Edit: within minutes of writing this I received a call from the pharmacist but still nothing from customer service