Simply Academy
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Awful experience with them
Awful experience with them, booked into a CeMAP two week course, first week in Manchester for CeMAP1, and second in Birmingham for 2&3, a week and a half before the first date, they informed me on Friday that that week wasn’t going ahead, leaving me 4 days to sort an alternative ( as they told me over a bank holiday so couldn’t get in touch till Tuesday) they then persisted on the fact I could do 2&3 before my CeMAP1 even though it would be super hard, just to try carry on selling the course, then I wanted to see if I could at least get onto the E learning week for 1, when they told me it was full, to then tell me 3 days later I could be put on it as soon as I asked to cancel the whole thing, they then didn’t even want to refund me the whole thing as ‘ I could’ve done CeMAP 2&3 before 1 and done 1 later in the year!’ Then after requesting the full refund they tried to charge me a £120 admin fee for their fault! Even after I’ve had to book accommodation to stay at these two different cities untill I said I’d write a bad review then they gave the whole lot back. Dealt with me awfully as a customer.